Folio Surveyor · preview
Job Satisfaction Survey (JSS), ready to run
A 36-item measure of employee satisfaction with nine work-related facets: Pay, Promotion, Supervision, Fringe Benefits, Contingent Rewards, Operating Conditions, Coworkers, Nature of Work, and Communication. Originally developed for human-service employees and since validated across a wide range of occupations.
36 items · 9 sections · 6-point Likert scale
This is a preview
Read-only. Nothing is saved until you have an account. Then the JSS is imported into a new study with its full item wording, in the structure shown below.
Create a free account to collect responsesAlready have one? Sign in and it opens straight into a new study.
Item wording for the JSS is available inside Folio Surveyor, subject to the instrument's licensing. The structure below (its sections, items and response scale) is what gets built for you.
The instrument
- Pay · 4 items
- Promotion · 4 items
- Supervision · 4 items
- Fringe Benefits · 4 items
- Contingent Rewards · 4 items
- Operating Conditions · 4 items
- Coworkers · 4 items
- Nature of Work · 4 items
- Communication · 4 items
Reverse-scored: items 2, 3, 5, 10, 11, 13, 16, 18, 19, 20, 21, 23, 24, 26, 28, 29, 34, 35 and 36. Surveyor scores them for you.
Each item is answered on this scale:
Collect responses on the JSS
Creating an account builds this study for you (the full wording of all 36 items, scoring, reverse-keyed items and subscale totals already wired up) and gives you a link to send participants.
Create a free account to collect responsesAlready have one? Sign in and it opens straight into a new study.
← Back to the JSS reference page · Metadata and item wording are provided for research use; cite the original publication.